Job review from in Fremont, NH 03044 on 10/09/19

Overall Rating:

5  out of 5

We had over 700sqft of our basement finished with TBF. They were the first and only quote we received. The second company we called for a quote basically didn’t want to come out after we had told then we met with TBF. The lady was defensive & short when we asked questions about their system - big turn off!Our Sales rep, Jim, was very thorough. He worked with our budget to get us what we were looking for.Our project manager, Tim, was very responsive & addressed all of our concerns, small or big! Contractors were friendly & professional. Workmanship is beautiful, a lot of compliments from family & friends. The bulk of project was completed within 4 weeks & entire project completed within estimated time frame of 8 weeks.The only thing I wish we had done differently was to make the door to the unfinished area slightly larger. I believe is standard size but it is hard to fit some of the bigger objects/furniture through. This is something we had not thought of until we began moving stuff back in (especially since there is a support beam just beyond it). But given all the “stuff” going on in the ceiling (pipes, HVAC etc) not sure a bigger door would have been possible. But just something you may want to keep in mind...This was not a cheap project - but as we say,“Good work ain’t cheap & cheap work ain’t good!” I feel good knowing there won’t be any mold growing on our walls etc. We will definitely consider them for future renovations. I think what I liked about them the most was that they never seemed agitated with our requests/concerns & made sure we were happy with our new space. Hope this is helpful!

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MassachusettsNew Hampshire Our Locations:

Total Basement Finishing, A Blackdog Affiliate
7 Red Roof Lane
Unit 5
Salem, NH 03079
Total Basement Finishing, A Blackdog Affiliate Service Area
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