Testimonials for Total Basement Finishing, A Blackdog Affiliate

When these folks say "once a customer, always a customer" meaning they will follow up with anything you need, really no matter how small, they mean it! I have experienced this personally as they have made every effort to keep connected with me long after our job was technically "finished."

Our basement is small and tricky and needed many creative workarounds. From our interactions with our project manager Ken and his crew to the final basement outcome, we had an outstanding customer experience and are thrilled with the appearance and functionality of our new space!

They have done several projects for us and we have been happy with the end result of all of them.

Excellent job.

This was key. We were always made aware of what was going on throughout the process.

Everyday this place was left spotless.

Janice Gage - Janice was with us throughout the design phase and provided us with expert advice when decissions needed to be made. She always put us first and made absolutely sure that we were completely satisifed before a commitment was made. We enjoyed working with her she is truely an asset to the Black Dog Team.Ron Bouchard - Ron is a master of his trade, I do not believe we could have had a better carpenter for our job. He was on time every day and always treated us with respect. He was neat in every way never leaving us with a mess at the end of day. Ron kept us informed about schedules and delays throughout the construction. We never faced with a problem, he had a very good personality and was a pleasure to see each day. I mean this sincerely, he is the best of best, an artist of his trade and valuable asset Black Dog Team.

We will be in touch on future projects. You raised the bar on quality, making you a sole source for our next project.

We had a wonderful experience.

Having workmen in your house is inherently disruptive. And yet we kind of missed Chuck and Ron after the project completed. That is a testament to the pleasant nature of their presence.

Chuck (lead carpenter) and Ron (project manager) did an exceptional job. We were very pleased with the quality of their work overall.

They did a great job of keeping us informed on the state of the project, and upcoming milestones. They were always happy to answer our questions, and were very pleasant.

They were very pro-active on identifying problems, and correcting them.

Ruth and I are thrilled to be living in our new dressing rooms. They are functionally and aesthetically everything we wanted.

We worked with Amy and Ron for most of the project, and they were outstanding. Amy listened to our needs extremely well during planning and Ron was extremely productive and flexible when the work was underway. The results are exceptional.